Inn Policies
Please be aware of our policies before booking. As a small inn our policies are in place to protect ourselves as well as our other guests. We’re trying to fill a niche for people who appreciate a relaxed, classic beach experience. Our small 12 bedroom inn can’t possibly be perfect for everyone but as there is a large variety of lodging options on the Outer Banks we can help point you in the right direction if our space doesn’t fit your needs.
Check-In / Check-Out Policies
Check-In : 04:00 PM
Check-Out : 11:00 AM
We have A LOT of people ask about early check-ins and late check-outs but since that depends on a few variables (prior guest’s departure time, number of rooms turning over that day, state of the room, etc) we can’t accommodate every request. We can certainly make a note of it and let you in early IF we can. If checking in early is a priority we offer a limited number of guaranteed early check-ins (2pm) and late check-outs (1pm) for a $50 fee. Please be sure to arrange this ahead of time if needed.
Deposit Policy
First and foremost: Travel Insurance!! https://www.travelguard.com/
(or another company – this one just was reviewed the best by Forbes for 2020)
Ya’ll, we’re just a small 12 bedroom inn and as much as we’d love to, we just can’t offer refunds for short-notice cancellations because of unexpected circumstances. Please, please, please purchase travel insurance so that you don’t have to worry about refunds in case of these events.
The deposit of the first night stay including tax is required at the time of reservation.
Cancellation Policy
If cancellations are made at least 10 days prior to scheduled arrival, guests will be refunded their deposit less a $20 credit card processing fee.
Guests who do not cancel within this time will forfeit their deposit.
Guests who cancel within 48 hours of their arrival will forfeit the full amount of their deposit and remaining balance.
Any changes made to your reservation within the 10 day time frame may result in a penalty. This includes shortening the stay or moving the stay to another date.
Parking Policy
We offer complimentary on-site parking. If you’re planning on bringing a vehicle that exceeds standard parking space length or width (monster trucks and or magic school buses match this description) please check with us before hand so that we can see if we have space for your vehicle.
We have an universal EV charger for electric vehicles, free to use for inn guests.
Additional Room Guests
Our guests appreciate the quiet and calm that our inn offers as well as all of our complementary items that we provide. That quality is harder to offer when a higher number of guests than intended are sharing the space. All of our rooms have 1 king size bed, designed to accommodate 2 guests. Rooms 1, 2, 3, 4 and 10 have sleeper sofas and can accommodate up to 4 guests. Children under 2 years of age are not included in occupancy total. If the guests in the room exceed the occupancy of the room there will be an additional charge of $50 per guest for each night – that might seem steep but we do this in order to discourage exceeded room occupancy.
Guarantee Policy
Generally, we cannot guarantee a specific room number or location, although we will make every effort to grant requests.
Smoking Policy
Our inn is a smoke free establishment. Smoking (anything) in a designated non-smoking area is subject to a cleaning fee of $500.
Pet Policy
We love dogs and are happy to have 2 rooms that can accommodate furry sidekicks. Rooms 2 and 3 are the only dog friendly rooms. A one time $75 cleaning fee per room applies. No more than 2 dogs allowed per room. Please read and sign the pet waiver before checking in.
Age Requirements
You must be twenty five (25) years of age or older to reserve a room. Exceptions can be made with previous permission and a security deposit. Beach weeks bring a lot of underage groups to our area and when they are often times kicked out of their rental home, they come looking for any other option. That is obviously not our target demographic! If you’re just a young, low key person/couple planning a fun getaway we’ll welcome you with open arms.
Weddings and Events
Due to our size and setup we do not offer blocks for weddings or events. We are happy to be an available option for guests of these types of events but reservations need to be made in the usual fashion. No events may be held in the common areas at the inn such as receptions, parties, dinners, champagne send-offs, etc. We just aren’t set up with the extra space to accommodate additional uses of our property.
Severe Weather Policy
The same location and setting that makes the Outer Banks a beautiful destination is also what makes it susceptible to extreme weather events such as hurricanes. In the event of an evacuation of Corolla, you may cancel or move your reservation for no charge. If a mandatory evacuation is called guests MUST leave the inn and cannot stay during the storm. If a storm comes during your stay you will not be charged for your full stay should you need to evacuate. Please research before trying to enter Currituck County after an evacuation as re-entry is sometimes not permitted immediately for visitors. When planning to travel to the Outer Banks during hurricane season we strongly encourage purchasing travel insurance should you need to change your plans. Please keep in mind this policy is for extreme weather. Rain and high winds are considered normal for our coastal environment and these are not conditions covered by our severe weather policy.
